09 Feb 2023
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This will vary from organisation to organisation.

Most businesses in distress display more than one of these signs of trouble:

1. Ineffective Management Style

  • Dominant Chairman or Founder.

  • Weak board of Directors.

  • Risk of dishonesty or fraud goes undetected, unreported or ignored.

  • Management has no feeling of vested ownership in the business.

  • Succession issues – extreme case where Chairman or Founder suddenly becomes.

  • Incapacitated or dies, the entire company is in danger of collapse due to leadership void.

2. Over Diversification

  • Pressure to diversify to reduce risk.

  • Spread its resources to thin – managerial, financial and competitive resources.

  • Business becomes vulnerable, loss of market share.

  • Loss of competitive advantage.

3. Weak Financial Function

  • Excessive debt, stringent covenants, and inadequate equity capital.

  • Credit is overextended, inventories are accumulating, and fixed assets are underutilised.

  • Poor working capital function.

  • Poor capacity utilisation and inefficiencies.

4. Poor Lender Relationships

  • Poor communication channels.

  • Concealment of financial information.

  • Telephone calls not returned.

  • Interim / periodic reports late / not provided.

  • Once a bank loses faith or confidence in management, they usually move to protect their security interest. E.g., appoint an Investigative Accountant / R & M.

5. Lack of Strategic and Operating Controls.

  • No strategic plan guiding decision making process.

  • Operating without adequate reporting, accountability, and responsibility framework.

  • Decisions based on inadequate, untimely, or inaccurate information can make a bad situation worse.

6. Market Lag

  • Changes in products have bypassed the company, leaving it with sagging sales and declining market share.

  • Where is the deficiency – technology, equipment, products, services have become obsolete.

  • How sales and marketing is done and has changed.

  • Retail.

7. Operating without a Business Plan

  • Business plan may exist in everyone’s head rather than in writing. The result is that plans are carried out according to individual interpretation or plans are inadequately communicated to employees.

  • Like a doctor completing surgery without knowing what the operation is for and desired outcome.

  • How can you understand a business’s funding requirement when the future plan is not clear.

8. Explosive Growth

  • Rapid and uncontrolled growth.

  • Often overlook the effects of growth on the balance sheet and the cash requirements of funding it.

  • Growth often carries very high capital investment requirements, including significant investments in R&D, capacity, and working capital.

  • Leveraging to a point where this is little or no margin for error. Poor tendering processes and job costing procedures.

  • Growth can lead to overload of capabilities.

  • Growth beyond its ability to manage.

  • EG – recent mining frilling company.

9. Risky Customer Base

  • Relies on a few big customers.

  • Construction group.

  • Credit checks, debtors insurance, personal guarantee exposures.

10. Family Vs. Business Matters

  • Family issues can cause business decisions to be made on an emotional basis rather than on sound business principles.

  • Sibling rivalry.

  • Deciding which relative should run the business after the founder’s retirement or death can be one of the most difficult challenges a business can face.

  • Divorce can also shatter a business, leaving it in fragments.

The most common causes of business failure

  1. External economic factors (economic downturn, high interest rates, downturn in consumer spending, pandemic etc).

  2. Experience causes (Internal factors related to management such as inexperience or lack of skill).

  3. Internal financial distress, and weakening internal figures, commonly related to:

  • Liquidity or cashflow issues.

  • Level and/or volatility of profit.

  • Leverage (level of debt).

A business that is underperforming may benefit from working with a turnaround professional for several reasons:

  1. Expertise: Turnaround professionals have specialized expertise and experience in helping struggling businesses identify and address their challenges, develop and implement solutions, and achieve sustainable growth and profitability.

  2. Objectivity: An outside perspective can help a business identify areas for improvement that might not be obvious to those who are closely involved with the company.

  3. Urgency: Turnaround professionals can bring a sense of urgency to the situation, which can help the business address its challenges more quickly and effectively.

When to act: It is recommended to seek the help of a turnaround professional when a business is facing significant financial distress or operational challenges that are impacting its ability to meet its obligations and achieve its goals. The earlier a business acts, the greater its chances of successfully turning itself around.

However, it’s important to note that turnaround is not a one-time event but rather a continuous process of identifying challenges, developing and implementing solutions, and continuously monitoring and improving the business.

 

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